InterServer Review: Is This Web Hosting Still a Top Choice in 2023?

InterServer is a renowned web hosting company that has been in the industry for over 20 years. They are known for high-quality hosting services at an affordable price while maintaining exceptional customer support.

InterServer’s hosting plans include Web Hosting, ASP.Net hosting, VPS hosting, as well as specialized hosting solutions for WordPress, e-commerce, and resellers.

In this InterServer review, we will explore the features, benefits, and drawbacks of InterServer’s hosting, helping you decide if they are the right fit for your website or business.

InterServer Review: Company Overview

InterServer is a web hosting company founded in the United States in 1999 by two high school students, Mike Lavrik and John Quaglieri. The company initially began as a virtual hosting reseller and has since grown to become a full-service hosting provider with its own data centers and a global customer base.

InterServer’s headquarters is located in Secaucus, New Jersey, where they operate four data centers. The company has a strong focus on providing high-quality hosting solutions at an affordable price, and they offer a range of hosting plans to meet the needs of different types of customers.

Key Benefits of InterServer Hosting: Pros

InterServer is committed to providing a reliable and secure hosting environment for their customers, and they have invested heavily in their infrastructure to ensure maximum uptime and performance.

There are several key benefits of using InterServer hosting:

Affordable Pricing:

InterServer offers hosting solutions at a very competitive price, making it an attractive option for businesses and individuals who are looking for a high-quality hosting solution at an affordable price. With InterServer, you can host a website for as low as $2.50 only.

Unlimited SSD Storage

InterServer offers unlimited SSD (Solid State Drive) storage with their shared hosting plans. This means that customers can store as much data as they need on their hosting account without worrying about hitting any storage limits.

Flexible Hosting Plans

InterServer offers a range of flexible hosting plans to meet the needs of different customers and websites. Here are the main types of hosting plans offered by InterServer:

1. Shared Web Hosting: InterServer’s shared web hosting plans are designed for small to medium-sized websites and provide an affordable hosting solution with features such as unlimited storage and bandwidth, a website builder, and a free SSL certificate.
2. Cloud VPS Hosting: InterServer’s cloud VPS hosting plans are a scalable and customizable hosting solution that provides dedicated resources and improved performance. Customers can choose from multiple server configurations and operating systems, and the plans include features such as free migration and snapshot backups.
3. WordPress Hosting: InterServer’s WordPress hosting plans are optimized for WordPress websites and include features such as automatic updates, caching, and a free SSL certificate. Customers can choose from multiple server configurations and benefit from improved performance and security for their WordPress sites.
4. Dedicated Hosting: InterServer’s dedicated hosting plans provide the highest level of performance and customization options for customers with high-traffic or resource-intensive websites. Customers can choose from multiple server configurations and benefit from features such as full root access, RAID-10 storage, and a 100% uptime guarantee.

Overall, InterServer’s flexible hosting plans make it easy for customers to find a hosting solution that meets their specific needs and budget, whether they’re just starting out with a small website or running a large e-commerce site with high traffic volumes.

Reliable uptime:

InterServer’s commitment to uptime and reliability is a key selling point for many customers, particularly those who rely on their websites for business or e-commerce purposes.

By offering a high level of 99.9% uptime, InterServer helps to ensure that customers’ websites are always available and accessible to visitors, which can help to improve user experience, search engine rankings, and overall online visibility.

The company uses a combination of reliable hardware, redundant network connections, and backup power systems to ensure maximum uptime for its customers.

Unlimited E-Mail Accounts

Whereas many hosting companies charge extra for an email account, InterServer on the other hand offers an unlimited number of email accounts to host for absolutely no extra cost.

Having unlimited email accounts can be beneficial for website owners who want to create a professional email address for their business or organization. With InterServer’s hosting, customers can set up email accounts with their own domain name, which can help to build credibility and brand recognition.

Free Weekly Backups

InterServer provides a great feature of free weekly backups to ensure the safety and security of your website’s data. With their free weekly backup service, you can rest assured that your website’s data is protected against any unforeseen circumstances such as data loss, accidental deletion, or server failure.

These backups are stored off-site, so even in the event of a complete server failure, your data is still safe and can be easily restored. This feature is available with all InterServer hosting plans, including their Shared, Cloud VPS, and Dedicated Hosting plans.

Free Website Migration:

Another great feature of InterServer hosting is their free migration server. InterServer offers free website migration for new customers who are transferring their websites from another hosting provider. The company’s migration team will assist customers in transferring their website files, databases, and email accounts to InterServer’s servers.

InterServer’s website migration service is designed to make it easy for customers to switch to their hosting service without having to worry about the technical details of transferring their website. This service can be especially helpful for customers who are new to web hosting or who don’t have the technical expertise to transfer their website on their own.

24/7 Customer Support:

InterServer’s customer support is generally praised for being quick and responsive, with customers reporting positive experiences when reaching out for help. Many customers appreciate the company’s 24/7 support availability, which allows them to get help at any time of day or night.

InterServer provides multiple channels for customers to get in touch with support, including phone, email, and Facebook chat. Customers appreciate the convenience of being able to choose the channel that works best for them.

Fast Loading Speed:

InterServer takes several measures to ensure fast loading speeds for their customers’ websites. Some of the key features and technologies that InterServer uses to optimize website performance include: Global Content Caching, SSD Storage, LiteSpeed Web Server, Cloudflare CDN, and Server based file Optimization.

By using these and other technologies, InterServer works to ensure that their customers’ websites load quickly and efficiently, providing a better user experience and potentially improving search engine rankings.

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Easy-to-use Control Panel:

InterServer offers an easy-to-use control panel called DirectAdmin, which provides a web-based interface for managing your website and hosting account. DirectAdmin is a Linux-based control panel that allows website owners to manage their website, email accounts, databases, and other hosting-related tasks through a simple and intuitive web-based interface.

With DirectAdmin, you can manage your website’s files, create and manage email accounts, install and manage software applications such as WordPress, and access website statistics and logs. DirectAdmin also provides features for managing DNS settings, managing SSL certificates, and configuring backup and restore options for your website.

Guaranteed Email Delivery

InterServer guarantees that your emails will be delivered to your recipients’ inboxes, rather than getting caught in spam filters or being marked as junk mail. This is accomplished through a variety of techniques, including IP reputation management, DKIM/SPF authentication, and message content analysis.

For businesses or individuals who rely heavily on email communication, the service can provide peace of mind and ensure that important messages are delivered to their intended recipients.

Global Content Caching

InterServer offers global content caching through its proprietary set of caching mechanisms called inter-proxy. The company utilizes a combination of LSCache, LSI MegaRaid SSD caching, and QUIC to provide caching and performance optimization for their hosting services.

• LSI MegaRaid SSD caching is a hardware-level RAID technology that allows frequently accessed data to be stored on an SSD for faster access. This helps to improve the performance of disk-intensive applications and reduce latency.
• LSCache is a software-level caching mechanism developed by LiteSpeed Technologies. It provides dynamic content caching and can significantly improve website performance by reducing server load and speeding up page load times.
• QUIC is a protocol developed by Google that is designed to reduce connection times and improve network performance. It uses encryption and multiplexing to provide faster and more secure connections between clients and servers.

30 Days Money Back Guarantee

InterServer also offers a 30-day money-back guarantee on all their hosting services. If for any reason you’re not satisfied with the hosting service, you can request a refund within the first 30 days of signing up. This money-back guarantee applies to all hosting plans, including shared hosting, VPS hosting, dedicated hosting, and reseller hosting.

Cons of InterServer Hosting

While InterServer offers a range of hosting services with many benefits, there are also some potential drawbacks to be aware of. Here are some of the cons of InterServer hosting:

Limited Data Centers:

InterServer has data centers only in USA. This may not be ideal for businesses that want to reach a global audience or those concerned about data sovereignty laws.

No Free Domain:

Unlike some other hosting providers, InterServer does not offer a free domain name with their hosting plans. You will need to purchase a domain separately, which can add to your overall cost.

Overall, InterServer is a reputable hosting provider with many advantages, but it’s important to consider the potential drawbacks before making a decision.

InterServer Hosting Pricing & Plans

InterServer offers several hosting plans, including shared hosting, VPS hosting, and dedicated server hosting. Here is a detailed review of InterServer’s hosting plans and pricing:

Shared Hosting / WordPress Hosting:

The InterServer standard web hosting plan costs $2.50 /month only and includes unlimited SSD storage, unlimited bandwidth, and unlimited email accounts, as well as a free website migration service. It also comes with a website builder tool and over 450 one-click install applications including WordPress, making it easy to set up and manage your website.

Overall, the InterServer Standard Web Hosting plan is a solid choice for individuals and businesses looking for a reliable and affordable web hosting solution with comprehensive features and customer support.

InterServer VPS Hosting:

InterServer’s Cloud VPS Hosting plans offer a scalable and customizable solution for businesses and individuals looking for greater control and flexibility over their hosting environment.

With plans starting at just $6/month and a range of resources to choose from, including CPU cores, RAM, and storage, you can easily upgrade or downgrade your plan as your needs change. Additionally, you get full root access, a choice of operating systems, and free migration service, ensuring complete control over your server.

InterServer Dedicated Server Hosting:

InterServer also offers powerful and customizable dedicated hosting solutions for businesses and individuals with high-traffic websites or resource-intensive applications.

The plans offer a range of resources, including CPU cores, RAM, and storage, and start at $45/month. You get full root access, a choice of operating systems, and the option to customize your server configuration to your specific needs.

InterServer Performance Review

When it comes to website performance, InterServer has received mixed reviews. Some customers have reported that their websites load quickly and have experienced little to no downtime. Others have complained about slow page load times and poor server performance.

However, it is worth noting that InterServer has a reputation for providing excellent customer support. Their technical support team is available 24/7 via phone, email, and live chat, and they have been praised for their quick response times and helpfulness.

InterServer Uptime Review

InterServer offers a 99.9% uptime guarantee, which means that they promise to keep your website up and running for at least 99.9% of the time. If they fail to meet this guarantee, they will issue you a credit for the amount of time that your website was down.

Based on customer reviews, InterServer’s uptime performance seems to be reliable. Many customers have reported that their websites have experienced very little downtime, if any, and that InterServer’s technical support team is quick to respond and resolve any issues that do arise.

However, some customers have reported occasional downtime or slow load times, which is not uncommon with any web hosting provider. It’s important to keep in mind that there are many factors that can impact website uptime, such as the complexity of your website, the amount of traffic it receives, and the quality of your internet connection.

Overall, InterServer’s uptime guarantee is a good indicator that they prioritize website performance and reliability.

InterServer Security

InterServer takes website security seriously and offers several measures to keep your website safe from cyber threats.

Some of the security measures provided by InterServer include:

1. InterShield Security: InterServer offers InterShield Security included for free with all InterServer hosting plans. It is an in-house developed security solution that provides advanced protection against web attacks, viruses, malware, and other security threats to your website. InterShield Security uses the data from thousands of servers and websites to detect attacks and replicate protection rules across other servers, ensuring that your website is protected from known and emerging threats.
2. Free SSL Certificates: InterServer offers free SSL certificates with all of their hosting plans. SSL certificates encrypt the data transmitted between your website and its visitors, helping to prevent hackers from intercepting sensitive information.
3. Automatic Backups: InterServer automatically backs up your website data weekly, allowing you to quickly restore your website if it becomes compromised.

Overall, InterServer provides a range of security measures to help keep your website safe from cyber threats.

InterServer Review: Customer Support Experience

InterServer has a reputation for providing excellent customer support. They offer 24/7 support via phone, chat, and email, and their support staff is knowledgeable and friendly. Users report that their support team is quick to respond to queries and is willing to go the extra mile to resolve issues.

InterServer’s knowledge base is also extensive, and it contains a wealth of information on hosting-related topics. Users can access tutorials, FAQs, and other resources that can help them troubleshoot common issues and optimize their hosting experience.

InterServer also provides a community forum where users can interact with each other, ask questions, and share tips and insights. This forum is an excellent resource for users who want to learn more about InterServer’s hosting services and get help from other users.

InterServer Review: What’s their Refund Policy?

InterServer offers a 30-day money-back guarantee on all their hosting plans. This means that if you are not satisfied with their hosting services within the first 30 days of signing up, you can request a full refund of your hosting fees.

It’s worth noting that the money-back guarantee only applies to hosting fees and does not include any additional services or fees, such as domain registration or SSL certificates. Additionally, refunds are only available for new customers and not for existing customers who renew their hosting plans.

To request a refund, you will need to contact InterServer’s customer support team within 30 days of signing up for their hosting services. They will process your refund request and provide you with a full refund of your hosting fees.

Do We Recommend InterServer hosting? Why?

Determining whether InterServer is the right hosting provider for you will depend on your specific needs and preferences. Here are some factors to consider when evaluating InterServer as a hosting provider:

1. Budget: InterServer offers an affordable hosting plan that costs $2.50 only with many unlimited features, making it an excellent option for those on a tight budget.
2. Hosting needs: InterServer offers a variety of hosting options, including shared hosting, VPS hosting, and dedicated hosting. Evaluate your hosting needs and choose the plan that fits your requirements.
3. Uptime guarantee: InterServer offers a 99.9% uptime guarantee, ensuring that your website will be up and running most of the time.
4. Customer Support: InterServer has a reputation for providing excellent customer support. They offer 24/7 support via phone, chat, and email, and their support staff is knowledgeable and friendly.
5. Security: InterServer provides many security features, such as InterServer shield, free SSL certificates, virus scanning, and malware removal. This makes it an excellent option for those who prioritize website security.

Conclusion to InterServer Review

Overall, InterServer is a reputable hosting provider that offers a range of hosting options at an affordable price. They have a reputation for providing excellent customer support, and their hosting plans come with many features that can help you optimize your website’s performance and security.

InterServer’s unlimited features, solid uptime guarantee, free website migration service, and 30-day money-back guarantee make it an excellent choice for those who are new to web hosting and want to try out their services risk-free.